04				
				
					Aug				
			
				Modern Contact Centres: A Deep Dive into Essential Strategies & Technologies
- 
												Posted by
		
					
		
		
			
				Jay Lutchman
			
		
								 
					Contact centres are the lifeblood of customer service for many businesses. Done well, they build strong relationships, resolve issues, ...				
			
												
									
				
					05				
				
					Aug				
			
				Elevating Contact Centre Operations
- 
												Posted by
		
					
		
		
			
				Jay Lutchman
			
		
								 
					Insights from 25 Years of Expertise In the fast-paced, ever evolving world of customer service, the contact centre stands as a crucial ...				
			
												
									
				
					09				
				
					Sep				
			
				AI in the Contact Centre
- 
												Posted by
		
					
		
		
			
				Jay Lutchman
			
		
								 
					Trends Shaping Productivity, CX, and Decision-MakingArtificial intelligence (AI) is no longer a futuristic concept in the contact centr...				
			
												
									
				
					04				
				
					Aug				
			
						
			Modern Contact Centres: A Deep Dive into Essential Strategies & Technologies
- 
												Posted by
		
					
		
		
			
				Jay Lutchman
			
		
								 
						Contact centres are the lifeblood of customer service for many businesses. Done well, they build strong relationships, resolve issues, ...
											
				
														
											
			
					
				
					04				
				
					Aug				
			
						
			Modern Contact Centres: A Deep Dive into Essential Strategies & Technologies
- 
												By
		
					
		
		
			
				Jay Lutchman
			
		
								 
						Contact centres are the lifeblood of customer service for many businesses. Done well, they build strong relationships, resolve issues, ...
											
				
														
											
			
					
				
					05				
				
					Aug				
			
						
			Elevating Contact Centre Operations
- 
												By
		
					
		
		
			
				Jay Lutchman
			
		
								 
						Insights from 25 Years of Expertise In the fast-paced, ever evolving world of customer service, the contact centre stands as a crucial ...
											
				
														
											
			
					
				
					09				
				
					Sep				
			
						
			AI in the Contact Centre
- 
												By
		
					
		
		
			
				Jay Lutchman
			
		
								 
						Trends Shaping Productivity, CX, and Decision-MakingArtificial intelligence (AI) is no longer a futuristic concept in the contact centr...